Student Terms of Service
Student Media Release
Students may be featured in materials that promote My Music Match, Inc. activities and achievements. This may include, but is not limited to, training materials for teachers and content shared through social media, websites, brochures, displays, and other digital or printed media. Participation in media features is optional.
By agreeing to the media release, individuals grant My Music Match, Inc., its employees, representatives, and authorized media organizations permission to photograph, record, and publish their likeness in various formats, including audio, video, film, and other electronic or printed media.
For students 18 and older, consent is granted directly by the individual.
For students under 18, consent must be provided by a parent or legal guardian.
No compensation will be provided for participation, and My Music Match, Inc. will not use any media content for commercial resale. By granting permission, individuals release My Music Match, Inc. and its representatives from any liabilities related to the use of these materials.
Student Responsibilities
Students must attend all scheduled lessons on time and be prepared with necessary materials, including instruments, sheet music, and any assigned practice tasks.
Consistent practice is essential for improvement. Students are expected to follow recommendations provided by the teacher.
Any changes to contact information should be promptly communicated to My Music Match, LLC.
Payment Authorization
Terms of Billing
My Music Match, LLC charges the student's payment method immediately after the completion of each lesson. Payments are processed within 2 business days of the lesson date.
Payment amounts are specified and agreed to in the Student Sign-up electronic form.
If the payment method is declined, My Music Match, LLC will reattempt to process the payment.
If a payment method becomes inactive, the student or parent/guardian must provide updated payment information to settle any outstanding balances.
Any unpaid balances, including those incurred under previous agreements, may be collected by My Music Match, LLC.
If a student is accidentally charged for a lesson that did not occur, the student will receive the option for a refund or credit for a makeup session.
Payment Information Security
All personal and payment information provided to My Music Match, LLC is securely stored and protected in compliance with applicable privacy laws. Payment details are stored in Stripe and accessible only to the customer.
Ongoing Payment Terms
Billing information remains securely stored in Stripe to facilitate future transactions unless lessons are canceled or suspended, as indicated in the cancellation policy.
Rescheduling and Cancellation Policy
Lessons must be canceled or rescheduled at least 24 hours in advance to avoid being charged. Lessons canceled within 24 hours of the scheduled time will be charged in full.
If a teacher cancels a lesson, the student will not be charged.
In the case of a pre-paid lesson being canceled by the teacher, a credit will be applied toward a future lesson.
Rescheduling requests are coordinated directly with the teacher. Makeup lessons are subject to teacher availability and cannot be guaranteed.