Privacy Policy

 
 

As an employee, contractor, student, or customer of My Music Match, you trust us with your personal information. We’re committed to keeping that trust. That starts with helping you understand our privacy practices. This notice describes the personal information we collect, how it’s used and shared, and your choices regarding this data.

Table of Contents

  • Policy brief, purpose, and scope 

  • Personal information we collect

  • How we use your personal information

  • How we share your personal information

  • Your choices

  • Security practices

  • Children

  • Changes to this Privacy Policy

  • Questions and reporting violations

Policy Brief + Purpose

The My Music Match Privacy Policy refers to our commitment to treat information of employees, contractors, students, customers, and other interested parties with the utmost care and confidentiality. With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights. 

Scope
This policy refers to all parties (employees, job candidates, contractors, students, customers,  etc.) who provide any amount of information to us.

Who is covered under this Privacy Policy?
Employees of our company must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data.

Personal information we collect

Personal information you may provide to us through the Service or otherwise includes:

  • Contact information, such as your first and last name, email and mailing addresses and phone number.

  • Registration information, such as information that may be related to a service, an account or an event you register for.

  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.

  • Demographic Information, such as your city, state, country of residence, postal code, and age.

  • Payment information, all information necessary to complete orders you place on the Service, such as your name, credit card information, billing information and shipping information.

  • Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.

  • Usage information, such as information about how you use the Service and interact with us.

  • Marketing information, such as your preferences for receiving communications about products sold via our Service, and our activities, events, and publications, and details about how you engage with our communications.

  • Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection. 

Information we obtain from social media platforms
We may maintain pages for our Company on social media platforms, such as Facebook, Twitter, Google, YouTube, Instagram, and other third party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

Information we obtain from other third parties
We may receive personal information about you from third-party sources where they have a right to provide us with this information. We may also obtain your personal information from other third parties, such as marketing partners, and publicly-available sources.

Referrals
Users of the Service may have the opportunity to refer friends or other contacts to us. If you are an existing user, you may only submit a referral if you have permission to provide the referral’s contact information to us so that we may contact them.

How we use personal information

We use your personal information to:

  • provide, operate and improve the Service

  • provide information about our products and services

  • send you the products you order on the Service

  • communicate with you about the Service, including by sending you announcements, updates, and administrative messages

  • communicate with you about events or contests in which you participate

  • understand your needs and interests, and personalize your experience with the Service and our communications

  • provide support and maintenance for the Service

  • to respond to your requests, questions and feedback


For research and development
We analyze use of the Service to analyze and improve the Service and to develop new products and services, including by studying user demographics and use of the Service.

To send you marketing communication
We may send you My Music Match-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Opt out of Marketing section below.

To post user testimonials and feedback
We often receive testimonials and comments from users who have had positive experiences with our Service. We occasionally publish such content. When we publish this content, we will identify our users by their first and last name and may also indicate their home city. We obtain your consent prior to posting your name along with the testimonial. We may post user feedback on the Service from time to time. If we choose to post your feedback, we will obtain your consent prior to posting your name with your feedback.

To comply with law
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety
We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

With your consent
In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

To create anonymous data
We may create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data for our lawful business purposes, including to analyze and improve the Service.

How we share your personal information

My Music Match does not sell personal information to third parties. We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

Our payment processors
For online payments through our website we use the payment services of Stripe. For lesson payments and Automated Clearing House (ACH) payouts, we use the payment services of Intuit QuickBooks. For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to their privacy policies, which you can find here: 

Stripe.com/privacy
Quickbooks.intuit.com/global/privacy/

Service providers
We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Service (such as customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as authorized by us.

Professional advisors
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

For compliance, fraud prevention and safety
We may share your personal information for compliance, fraud prevention and safety purposes.

Your choices 

Deletion of personal information
My Music Match retains personal information for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the category of user to whom the data relates. You may request deletion of personal information at any time by emailing info@MyMusicMatch.org. Following a deletion request, My Music Match deletes the information within 60 days unless it must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue such as an outstanding credit. 

Access or update your information
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Opt out of marketing communications
You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email or by emailing us at info@MyMusicMatch.org. You may continue to receive service-related and other non-marketing emails. 

Choosing not to share your personal information
Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the Service by designating it as required at the time of collection or through other appropriate means.

Other sites, mobile applications and services
The Service may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We do not control third party websites or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Security practices
The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

Our data will be:

  • Accurate and kept up-to-date

  • Collected fairly and for lawful purposes only

  • Processed by the company within its legal and moral boundaries

  • Protected against any unauthorized or illegal access by internal or external parties

Our data will not be:

  • Communicated informally

  • Transferred to organizations, states or countries that do not have adequate data protection policies

  • Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data the company has direct obligations towards people to whom the data belongs. Specifically we must:

  • Let people know which of their data is collected

  • Inform people about how we’ll process their data

  • Inform people about who has access to their information

  • Have provisions in cases of lost, corrupted or compromised data

  • Allow people to request that we modify, erase, reduce or correct data contained in our databases.

To exercise data protection we’re committed to:

  • Restrict and monitor access to sensitive data

  • Maintain transparent data collection procedures

  • Maintain clear procedures for reporting privacy breaches or data misuse

  • Include contract clauses or communicate statements on how we handle data

  • Maintain data protection practices

All principles described in this policy must be strictly followed. A breach of data protection guidelines will invoke disciplinary and possibly legal action. 

Children

As a general rule, we do not collect personal information from children. For these purposes, we define “children” as anyone under the age of 13. If we learn that we have collected personal information of a child without the consent of the child’s parent or guardian as required by law, we will delete it. We encourage parents with concerns to email us at info@MyMusicMatch.org

Changes to the Privacy Policy 

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our website. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

Questions and reporting violations 

If you have any questions, concerns or complaints about our Privacy Policy or our data practices, or if you want to report privacy or security violations to us, please contact us at info@MyMusicMatch.org